Cancellation & Refund Policy
Because ReviveAI provides irrevocable perpetual API keys and immediate software downloads upon payment confirmation, all sales are final, and we do not offer refunds or order cancellations once the license key is delivered. In place of refunds, every customer is backed by our 100% Lifetime Technical Support and Free License Key Replacement Guarantee. If you ever misplace your key, enter a typo in your email, or need setup assistance, we will re-send your API key via support@revive-os.me within minutes.
1. Nature of Product & No-Refund Policy
ReviveAI is commercially developed and distributed under parent company talkfeels (Brand: ReviveAI). We provide a standalone desktop copilot client for macOS and Windows alongside a perpetual ReviveAI v3 API key for an ultra-low one-time price of $9.99 USD.
Because our product is a digitally delivered, irrevocable software license and API key that is immediately revealed on-screen and transmitted via automated email upon payment completion, we operate a strict No-Refund and No-Cancellation Policy. Once purchased, the transaction cannot be cancelled, reversed, or refunded.
2. The Lifetime Support & Free License Re-dispatch Guarantee
Rather than offering complex refund procedures, we invest 100% of our commitment into ensuring every customer receives uninterrupted, lifetime value:
- Free API Key Re-dispatch: If you lose access to your email, delete your confirmation receipt, or misplace your API key, simply submit our Contact Us form or email support@revive-os.me. We will manually verify your payment reference and re-send your Lifetime API Key to your registered email immediately.
- 1-on-1 Engineering Support: If you experience difficulty installing or configuring ReviveAI on macOS Sonoma/Sequoia or Windows 10/11, our technical team provides direct email and screen assistance to ensure full operation.
- Lifetime Software Updates: Your one-time $9.99 purchase entitles you to all future minor and major software patches and client builds without any recurring charges.
3. How to Request Key Re-dispatch or Technical Help
If you need your API key resent or have a question about your order, follow these simple steps:
- Go to our Contact Us page or email support@revive-os.me (secondary: traveliqytube@gmail.com).
- Provide the email address you entered during checkout and your Razorpay Payment ID (e.g.
pay_...). - Our support desk will verify your order records and re-send your API key directly to your email inbox within minutes.
4. Accidental Duplicate Payment Refund Safeguard
In the rare event that a bank network glitch or gateway timeout results in your payment card or bank account being debited multiple times for a single checkout attempt:
- The extra duplicate charge will be verified by our billing desk and immediately marked for refund.
- The duplicate amount will be refunded directly to your original payment method via our gateway partner Razorpay.
- Settlement Timeline: The refund will be credited to your account within 5 to 7 business working days, adhering to standard banking and Razorpay guidelines.
5. Cancellation Policy (Zero Recurring Subscriptions)
ReviveAI is sold exclusively as a one-time lifetime deal ($9.99 USD). There are no monthly subscriptions, hidden maintenance fees, or recurring automatic renewals. Because you will never be charged again after your initial payment, there is no recurring membership to cancel.
6. Support & Grievance Contact Information
For any questions, key re-dispatch requests, or billing inquiries, reach out to our team: